Shipping policy

Orders are processed and shipped according to the shipping method selected at checkout. Delivery estimates are estimates, not guarantees, and may vary due to carrier conditions, weather, holidays, destination, and order volume.

Customers are responsible for entering a complete and accurate shipping address. Contact us promptly if an address correction is needed; we cannot guarantee changes after an order enters fulfillment.

If a package arrives damaged, is missing items, or has not arrived after the carrier's expected delivery window, contact sales@greatrivermilling.com with your order number and supporting photos when applicable. We will review the shipment and coordinate next steps with the carrier.

Shipping charges are non-refundable except when the issue resulted from our error or eligible carrier damage. Wholesale, pallet, freight, and recurring-volume orders may have separate lead times and shipping terms communicated before purchase.

Great River Milling
S2964 Indian Creek Road
Fountain City, WI 54629
sales@greatrivermilling.com