Refund policy

Because our products are food items, we do not accept returns for change of mind, taste preference, or products that have been opened or stored improperly.

If your order arrives damaged, incorrect, contaminated, or otherwise has a product quality issue, contact us at sales@greatrivermilling.com within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the product, packaging, lot or best-by information, and shipping damage when applicable.

We will review each claim. If approved, Great River Milling may provide a replacement, store credit, or refund to the original payment method, depending on the circumstances. Do not discard the product or packaging until we confirm that it is no longer needed for review.

Shipping charges are not refundable unless the issue resulted from our error or carrier damage. This policy does not limit any rights provided by applicable law.

Great River Milling
S2964 Indian Creek Road
Fountain City, WI 54629
sales@greatrivermilling.com